What is Smith.ai
Smith.ai combines AI and human intelligence to offer 24/7 customer engagement with live North America-based agents to capture and convert more leads. They provide 24/7 AI and human-powered receptionists, outreach, and web chat services.
Features of Smith.ai
- 24/7 call coverage
- Free spam blocking
- Lead qualification
- New client intake
- Answering and screening calls
- Scheduling appointments
- Warm transfers
- Outbound calls
- Custom workflows
- AI-first answering
- Human-first answering
- AI Powered Web Chat
- Outreach Campaigns
Use Cases of Smith.ai
Smith.ai serves a variety of industries and company types, including:
- Industries: Law firms, Home services, Software & SaaS, Marketing agencies, General contractors, Finance, Medical & wellness, Pet Services, Property Management, Salons & Spas.
- Company Types: Solo business, Small business, Mid-market, Enterprise, Franchise owners, Agency, Consulting firms.
Specific benefits mentioned for industries include:
- Home Services: Help clients faster without hold time, Convert calls into booked jobs 24/7, Automatically update your CRM.
- Law Offices: Route existing clients to attorneys, Schedule consultations, Human receptionists on standby.
- Marketing Agencies: Convert callers to clients, 24/7 answering during busy season, Human receptionists on standby.
- Pet Services: Schedule appointments, Answer common questions, Escalate emergencies to a human.
- Property Management: Triage maintenance requests, Schedule tours for available units, Handle common questions.
- Salons & Spas: Help clients faster without hold time, Eliminate appointment interruptions, Answer common questions.
Pricing
Smith.ai offers different pricing options:
- AI Receptionist: As low as $97.50/month.
- Virtual Receptionists: Starting at $255/month.
Every plan includes essentials like 24/7 call coverage, free spam blocking, lead qualification, and new client intake.
