What is Thinnest AI
ThinnestAI is a programmable voice AI infrastructure that enables human-like phone agents. It is built in India for global teams, offering support for over 100 languages, including all official Indian languages and global languages through BYOK providers. The platform provides a flat rate of ₹1.5 per minute for voice calls and features INR billing with GST, native Twilio and Vobiz SIP integration, and a no-code flow editor.
How to use Thinnest AI
- Sign Up: Start with a free trial offering 50 voice minutes and 200 chat messages, with no credit card required.
- Build Agents: Utilize the no-code flow editor to design complex business workflows, decision trees, and API integrations.
- Integrate Knowledge: Provide domain-specific information by connecting knowledge bases such as PDFs, Notion, websites, Google Drive, and SharePoint to enable grounded, hallucination-free responses.
- Add Tools: Enable agents to interact with external systems by integrating tools for payments, SQL queries, web searches, API calls, and more.
- Deploy: Launch voice AI agents that can handle tasks like loan collections, KYC verification, policy renewals, customer support, and appointment scheduling.
- Connect: Integrate with existing stacks including CRMs, calendars, payment gateways, helpdesks, WhatsApp, and SIP telephony.
Features of Thinnest AI
- Human-like Voice AI Agents: Programmable infrastructure for natural-sounding phone agents.
- Multilingual Support: Over 100 languages, including all official Indian languages (Hindi, Marathi, Tamil, Telugu, Bengali, Gujarati, Kannada, Malayalam, Punjabi, Urdu, etc.) and global languages via BYOK.
- BYOK (Bring Your Own Key) Models: Supports LLM, STT, and TTS from providers like OpenAI, Anthropic, Google, Deepgram, Sarvam, Cartesia, ElevenLabs, and AssemblyAI.
- Low Latency: End-to-end voice latency under 500ms.
- No-Code Flow Builder: Design complex workflows visually.
- RAG & Knowledge Integration: Connect knowledge bases (PDF, DOCX, URL, Notion, Drive, SharePoint) for grounded responses.
- Agent Tools: Integrate with external systems for payments, SQL, web search, API calls, etc.
- Omnichannel Orchestration: Deploy agents across WhatsApp, Slack, Telegram, Voice (Vobiz SIP, Twilio), and more.
- Indian Compliance: Built with RBI Data Residency, DPDPA 2023, and TRAI compliance by design.
- INR Pricing: Flat ₹1.5/min platform fee for voice calls, with INR billing and GST invoices.
- Memory: Built-in memory for long-term, personalized conversations.
- Self-Hosted Options: Includes self-hosted noise cancellation and STT/TTS models.
Use Cases of Thinnest AI
- Banks & NBFCs: Loan collections, KYC verification, account servicing in Hindi and regional languages.
- Insurance: Policy renewal calls, claims processing, premium reminders.
- BPO & Contact Centers: Replacing human agents at a lower cost per minute.
- E-Commerce & D2C: Order confirmation, returns handling, COD verification.
- Healthcare: Patient scheduling, appointment reminders, post-visit follow-ups.
- Government & Digital India: Citizen services, grievance redressal, scheme enrollment.
- Lead Qualification & Appointment Booking: Automating sales processes.
Pricing
- Trial: Free, includes 50 voice minutes, 200 chat messages, 2 concurrent calls, 50 MB storage, 50 max agents. No credit card required.
- Pay As You Go: ₹1.50 per minute for voice calls. No monthly fee. Includes multiple STT/TTS providers, 5 concurrent calls, 2 GB storage, 100 max agents, WhatsApp Business API.
- Enterprise: Custom pricing for high-volume usage (≥100k min/mo), on-premise deployments, and compliance-heavy workloads. Offers custom INR pricing, unlimited concurrency, RBI Data Residency audit, DPDPA compliance suite, dedicated support, and custom Indian language models.
FAQ
- What languages does Thinnest AI support? Thinnest AI supports over 100 languages, including all official Indian languages (Hindi, Marathi, Tamil, Telugu, Bengali, Gujarati, Kannada, Malayalam, Punjabi, Urdu, etc.) and global languages via BYOK providers. It also supports Hinglish code-switching.
- How is the pricing structured? There is a free trial, a Pay As You Go plan at ₹1.50/min for voice calls, and custom Enterprise plans for high-volume needs. All pricing is in INR with GST invoices.
- Is the data stored in India? Yes, all payment and voice data is stored exclusively in GCP Mumbai (asia-south1), complying with RBI data localization mandates.
